Select Page

Remote Assist

If you are calling regarding the tablet udate please book an appointmnet below. Click here to book your appointment.

Support Line:  (949) 799-1524

Start Here

First things first! Select a date & time from the calendar below for your support call. Then simply follow the menu prompts until it’s confirmed. Thats it!

Click the calendar to make an appointmnent

How do I get help?

We’ve got a system for that. You’re just 3 easy steps away from getting a technician to assist you.

  1.  Make an Appointment
    1. Pick an available appointment from the calendar on the left and follow the steps to completion.
  2. Be Prepared
    1. Be ready with your tablet, your keyboard and an internet connection at the time of your appointment.
  3. Let’s Connect
    1. With your techn on the phone come back to this page, click on the “Connect Now” button and read the code to your tech.

We’ll take it from there!

What do I need for my appointment?

At the time of your appointment a technician will reach out to you at the number that you provided in the appointment. Please be prepaed with:

  1. A good connection to your WiFi router
  2. Your tablet powered on and connected to the internet
  3. Your keyboard to make the initial connection to support
  4. A power source for each tablet that will be getting upgraded
    1. Windows will not allow the upgrade to start if the device is not plugged in to a power source